Payment Process

Our payment terms are as such:

• To ensure quality and time for each participant, we limit the number of people per course. To ensure your place in the course, pay the full amount and we will immediately send you a starter kit to begin your course with us. Note: We might have to replace you in the course if your course fees are not paid 2 weeks before the course begins.

• There are 4 ways payment can be made:

	Method	Process of Payment
	Pay Pal	When you sign up for a course, we will send you an email with a PayPal icon - 'Buy Now'. Click on the icon and pay through PayPal Upon recieving your payment, we will send you the Starter Kit and Training Manual through courier to your address.
	MayBank	When you sign up for a course, we will send you an email with details on how to pay by dropping a cheque to MayBank. Upon recieving your payment, we will send you the Starter Kit and Training Manual through courier to your address.
	Navigo's Office	Visit us at our office to pay cash/cheque and collect your package immediately.
	Other Methods	If you wish to explore other means of payment (installment etc), arrange an appointment and pay us a visit at our office for a discussion.

To clarify any queries you have, you can:

• Call us at (6) 03-7710 9780, if no one is in, we are all busy with training, you can also
• Send us your questions through our contact form at contact us and/or
• Visit us at our office.

Engagement Terms

Transfer, Cancellation and Postponement

If a participant identified in a Booking Form or a Proposal wishes to cancel, 25% of the total course fees will be deducted for administration fees. However, if you need to  reschedule your training, we will work with you to ensure you have the full training. In the event of non-attendance by the participants, a substitute replacement may also be provided.

Navigo NLP Center reserves the right to cancel or postpone the workshop, in which case the applicants will be informed duly and the fees paid will be refunded fully.

You will have to attend all the sessions for full certification. If you miss part of the course, you will have to attend make-up sessions and might have to pay a full day fee for additional make-up.

Conduct

Participants shall act reasonably throughout the training. Navigo NLP Center may remove a participant from a course, where, in the opinion of the Trainer, which shall be final, if the participant is behaving unreasonably.

On the choice of the Trainer to take such measures, the remaining course fees will be refunded.

Charges and Payment Terms

The Charges for Training Services which are subject to a Booking Form shall be due upon booking and shall be paid fully 2 weeks before the commencement of the course.

For assignments with corporate organizations, Charges for the Training Services which are subject to a Proposal and related Expenses shall be due upon completion of the Training Services and payable within 30 days of the date of Insight’s invoice.

The Client shall pay the Charges without deduction or set-off. Sums due under this Agreement are exclusive of VAT which shall be payable by the Client. If the Client fails to make payment in accordance with this Agreement, Navigo may:

1. charge interest at the current prevailing bank interest rate per month or part thereof on the unpaid sum for that period the sum remained properly due before and after any court judgment; and/or
2. by notice in writing suspend supply of the Training Services.

Indemnity and Limited Liability

The Charges are determined on the basis of the limits of liability set out in these terms and conditions. The Client may, by written notice to Navigo, request Navigo to propose a higher limit of liability subject to an increase in the Charges.

In no event shall Navigo be liable for (whether direct or indirect) any loss of contracts, profits, anticipated savings, revenue, goodwill, business, oss or corruption of data or software programs, financing expenses, interruption in the use or availability of data, stoppage to other work or consequential losses, nor for any indirect losses.

All the clauses stated shall apply before and after any termination of this Agreement.

Confidentiality

The parties shall treat as and keep confidential all information whether of a technical, commercial or any other nature relating to the other party and hall not, during the period of this Agreement, or at any time after its termination, divulge any such information to any person not authorised by the divulging party to receive it and shall not utilise any secret or confidential knowledge or information acquired in connection with this agreement to the detriment or prejudice of the other party or use the same for any purposes save for the purposes of this Agreement.

Force Majeure

Neither party shall be responsible for any failure or delay in performance of its obligations under this Agreement (other than the obligation to make payments of money) due to any force majeure event including, Act of God, refusal of licence (other than as a result of any act or omission of Navigo) or other Government act, fire explosion, embargo, terrorism, civil disturbance, accident, epidemics, lightning damage, electromagnetic interference, radio interference, strikes, industrial dispute, or any other cause beyond its reasonable control.